Help and support

The fastest way to reach us is WhatsApp. A person answers, usually within the hour.

Is Shaqqah free?

Yes, for everyone. We take no commission from the person renting and none from the person listing.

Why can I not find many flats?

Because we only show flats a person has checked. We would rather show you ten real ones than a thousand you cannot trust.

What does the green badge mean?

Someone from our team stood inside that flat, took photos and checked the address. The date of the visit is on the listing.

Can I register my Civil ID at the flat?

Every listing says so plainly: allowed, not allowed, or ask the lister. It is the first thing we ask a lister to tell us.

I lost my phone number, what now?

If you added a recovery email, we send a code there. If not, message us on WhatsApp and we will check it is you.

Someone asked me for money before I saw the flat

Do not pay. Report the listing and tell us. Nobody real needs money to hold a flat.